This report is based on the organizational behavior of a small business of Crawford Healthcare which has its business in the UK. There are brief explanations of various concepts related to power, Culture and politics. It also explains various organizational cultures of every individual in the company along with the description of its performance. It also includes an explanation of various organizational politics existing in this Crawford health care along with various examples. There are also explanations of various theories which are related to this health care along with
explanation effective teams reflecting on Belbin’s or Tuckman’s theory. At the end there are few descriptions of various theories such as Path Goal and social capital theory along with various philosophies which includes autocratic and supportive system theories. Crawford Health care was founded in 2009 by Richard Anderson and since the foundation of this organization the company has had a rapid increase in its growth. The company grew from a three-person startup company to an international business with employees more than 130. With a
sales of headline £ 25.2 million in the year 2017 Crawford alo continued with an excellent progress by aiming to become a leading business in the entire world by its advanced selling of wound care with other dermatology products. This health care has its ultimate goal of generation of £ 100 m of turnover within 2020. Culture of Crawford health care generally describes various proper ways required to behave in an organisation. This culture also consists of various values and shared beliefs which have been established by the communications of various leaders in order to reinforce various methods which are required in shaping employees with proper understanding and perceptions. Power in an organization is considered to be an ability in an organizational structure which is
useful in utilization of all of the required resources which are mandatory for development of an organization such as machines and other resources. Development of various skills of power can be helpful in describing the direction of Crawford healthcare which is heading in specific direction.
Politics in an organization is considered to be a behaviour which is required in human interactions with an involvement of authority and power. It is generally the involvement of use of various social networking powers for the achievement of various benefits in an organization. Individuals- Positive culture of an organization such as encouraging of employees of Crawford healthcare is mainly about responsible behaviour in a happy workplace along with empowerment of an employee with proper team collaboration. On the other hand, it also has negative cultures
such as promotion of unethical behaviour which might result in a wide amount of problems for Crawford healthcare.
Team behaviour- Organizational Culture might influence the behavior of an employee which might result in indication of various studies which can be helpful in promotion of individual learning. It also affects the communication which might be helpful in improvement of various organizational values which might be helpful in solving various conflicts related to this healthcare organization. Example- A small company expects from its managers to get helped whenever there is a requirement of employees help.
Performance- Organizational Culture might have varying impacts on performance of employees as well as tier level of motivation in Crawford health care. Often, employees of this health care organization had to achieve various goals of this healthcare which might consider itself being a part of the environment of this health care. In explanation of this cultural dimension through the theory of Hofstede’s dimensions will be mainly showing effects on various cultures of society by valuing its members in relation with its behaviours with derived structures from various analysis of factors. Individuals- Individuals expert power mainly appears from skills and knowledge of employees
and various healthcare organizations like Crawford utilizes the structure of matrix.This structure generally uses various lines of legitimate powers which are communicated by everyone regardless of any positions. Similarly the referent power of every individual is considered to be their one of the characteristics which are often called as the ability of attracting others which might be holding them with various spell bound. These health care organizations might describe various opening cases that can be considered to be an example of charisma.
Team Behaviour- Reward Power is generally considered to be an ability of granting reward which accompanies the highest legitimate powers which are considered to be scarce in the reward. Example-One Of the reward power comes from various promotions such as Bill Cross who is considered to be founder of Idealab to launch other organizations. Similarly Legitimate powers of this healthcare organizations for team behaviour will be thinking of various deadliness which are over ambitious.
Organizational Performance- Legitimate powers of organization is about influencing organizations which have various founders which can help the healthcare care organizations to survive. Similarly reward powers are considered to be a type of legitimate power which are generally higher in scarce cases. Organizational politics generally have various negative effects of several performances of Crawford healthcare as well as their employees. It also includes various harmful effects which includes various job satisfaction perceptions along with various organizational commitments affecting the performance of the organization.
Motivation is generally considered to be a process of initiation of various guides along with maintaining behaviours which are goal oriented. It also includes various social,emotional as well as cognitive forces which are required in activation of behaviours. It also includes of selection of two different techniques of motivation which includes:
● Reward: Rewarding technique is generally considered to be a rewarding employee with various appreciation and respects according to their efforts. Recognition and rewarding technique in motivating employees of healthcare can be helpful in cultivating a positive relationship between employees and employers. In it the employerswill be benefited with various satisfied employees with the delivery of more good performance which will be
making them more more confidential with satisfied works. Similarly it also includes disadvantages such as spreading of rumours along with employees who are unmotivated.
● Job Satisfaction: Job Satisfaction is mainly about measurement of workers which are generally contended with the job of Crawford healthcare which always have individual aspects of various facets in this health care such as supervision and work nature. It also includes various advantages such as monitoring of attitudes which generally indicates indication of various levels of job satisfaction of Crawford health care. Its main disadvantages is the employees will not be leaving their comfort zone. As because they have job satisfaction, it is considered to be more vital with the limitation of contents which can be done by the employees.It also results in challenging the employees of Crawford health care employees.
It also includes of two different Motivational theories such as:
i) Maslow’sTheory: Maslow’s needs of hierarchy is generally a motivational theory in psychology which generally comprises five different needs of human models which are generally depicted by various hierarchical levels in Crawford health care. Generally from the bottom to upwards hierarchy it consists of various hierarchies such as physiological, belonging, self actualization and esteems. It also includes of various advantages such as:
● Relevant in various fields: It is also considered to be relevant in all of the fields and it is because the very first priority of an employee is to get their necessary arrangement of requirements at an early level. It also includes securities of their home of social affection which are generally called by self esteem which when the home of employees are decorated it can be considered to be more expensive for showoff in society.
● Easy to Understand: It also includes advantages which are considered to be simple to understand and it also relates with various theories such as layman which can be understood and also can go through various ways. It also includes farlabours which are enerally concerned with various needs which are limited to lower levels of shelter, food as well as clothing for Crawfor healthcare. Similarly it also have various disadvantages such as:
● Cultural Differences: It is considered to be one of the disadvantages of Maslow’s theory as the employees are bound to have cultural differences when this theory is applied to several nations with different cultures. In it both of the cultures of employees are needed to think about each other in order to fulfill the needs of Crawford healthcare.
● Difficulties in measurement: It is also considered to be one of the difficult processes of measurement of satisfaction processes which are generally subjective in nature. It also generally deals with various human needs which generally cannot be predicted by the fulfillment of satisfaction needs of various levels in an organization.
ii) Herzberg’s Theory: It is generally considered to be factor sets which are helpful in determining working employees of Crawford healthcare along with performance factors such as hygiene and motivation factors . In it the motivation factor is generally important for motivation of employees which have higher performance. Example: Challenging and meaningful work and recognition of achievement of various employees of Crawford Healthcare. Similarly the hygiene factor is considered to be leading to higher motivation with satisfaction cause along with absence of satisfaction. These terms are generally used in Crawford healthcare as these are used there as a
sense of maintenance factors which are generally extrinsic to work. Example- Company policies
and security,status. There are few advantages of Herzberg Theory such as:
● Emphasizing on Motivation form: It is considered to be as foremost and first advantage of motivational theory of Herzbergwhich lays generally emphasis within the employees of organization with a focus on various external factors. It also can lead to improvement of conditions and working environments of the healthcare which will be giving a feeling of motivation of hard working. This also can lead to the benefit of the long term for this
healthcare organization as a whole.
● Money is treated to be secondary: It is considered to be another benefit of theory money which can be treated as secondary and it is because it includes various factors such as recognition, job promotion rather than money, the motivating factors of Crawford health care. It also have few disadvantages such as:
● It does not have any objective ways of measurement of satisfaction of the job of employees of this healthcare management.
● This theory is generally applicable to workers which are generally called as white coloured workers.
There are also two selected process theories such as:
i) Vroom’s Theory: Vroom’s theory of expectation is generally considered to be motivational for every individual who is motivated with doing three things together. They are motivated with various rewards which are associated generally with trust and action along with achievement of various objectives of working hard. It also includes of various advantages such as:
● This theory generally emphasizes of Various payoffs and rewards with a goal of achievement of various organizational goals.
● Its expectations would not be able to increase the motivation of employees even with the eventual outcome with the expectations which never meets. There are also various disadvantage which includes of:
● Rewards which are never associated necessarily according to the performance of Crawford health care.
● Performance, efforts as well as rewards values are generally considered to be hardin identifying because of its accuracy of theory of expectations which are not generally high.
ii) Adam’s Theory: Adam’s theory is considered to be effective management of goals along with two different theories which strive mainly on the improvement of motivational as well job satisfaction level of an employee of Crawford Health care. It also includes various advantages among which one is an essential advantage which minimizes exploitation of employees. Similarly its disadvantages is that it does not have any predictions of conditions of overpayment. A team in Crawford health care is considered to be a goal of working together and are also
defined as membership of various activities in an organization. It also includes of few characteristics such as:
● Effective decision making: Effective decision making according to Tuckman’s or Belbin Theory of Teams it is about taking proper decisions for the development of Crawford health care.
● Open Communication with team members:According to Tuckman’s or Belbin Theory of Teams communicating openly with the team members of this organization will lead to understanding of their problems which will be resulting in effective decision making.
● Addressing problems that hurt their team: Addressing problems of teams of this organization which hurts them will lead to solving those issues which will result in effective working.
● Members supporting one another: Coordinating one member with another will lead to effective working between various members of the organization of Crawford health care resulting in increased profitability.
● Continuous improvement of work: According to Tuckman’s or Belbin Theory of Teams continuous improvement in the working of this organization will lead to increment in profitability of the organization.
● Achievement of goals of team: It is about goal achievement of a specific team member in an organization with the result of increasing goodwill and profitability.
● Understanding team expectations of another: According to Tuckman’s or Belbin Theory of Teams understanding the expectation of team is generally about solving various problems of employees resulting in company’s development. It also includes of various ineffective selection of characteristics such as:
● No process of conflicts solving: According to Tuckman’s or Belbin Theory of Teams np process of solving conflicts shows that there are no process of solving conflicts.
● Team members lacking commitment: According to Tuckman’s or Belbin Theory of Teams lacking of team commitment of the team members will be resulting with loss of Crawford healthcare in future
● Lack of trust and openness: Lack of trust in an organization such as Crawford healthcare lead to demotivation of employees and the members in organizations will not be enjoying their daily work
● Mind protection: It is generally about protection of minds such as taking less tension of daily work.
● Lack of support of management: Lack in the support of management might lead to deteriorate quality of product of this healthcare organization.
● Insufficient resources: According to Tuckman’s or Belbin Theory of Teams Insufficient resources in Crawford healthcare organization might lead to deterioration of goodwill in the market resulting in less profitability of organization.
● Listless members of team: Listless team members in an organization are considered to be the main reason of company’s deterioration resulting in increment of daily losses.
● Perception: Perception is generally considered to be an intellectual process which transforms the stimuli of a sensor into meaningful information. Perception generally impacts both the performance and behaviours of employees as tis employees perceive various work situations influencing the productivity of healthcare
organizations. There are also various individuals who are generally perceived with the negativity of their jobs which are about to be increased likely such as absenteeism. These are considered to be more frequent during satisfaction of job and turnover of this healthcare organization.
● Individual difference: Individual difference in Crawford healthcare is considered to be a way in which other people generally differ with each other and each member in this healthcare organization has different
Individual difference generally impacts the behaviour and performance of a healthcare organization. In it generally investigates various differences inclusive of various differences in qualities and behaviour. Similarly it also impacts on performance with various responses and behaviour in various situations where tey will be acting as a group. In it the behaviour of healthcare organizations are generally considere
to be positive which might lead to enhancement of performance productivity and effectiveness of Crawford healthcare organization. There are two different opted philosophies such as Autocratic and Custodial philosophies
which are described below:
● Autocratic Philosophies: Autocratic system in Crawford healthcare organization is generally considered to be an organization in which the political powers are considered to be supreme along with various direct activities. These decisions of direct activities neither have any external restraints nor do they have any mechanism that are regularized of any proper control. Autocratic philosophies are generally those decisions which are generally taken
without any consults of people or groups which are generally disliked without contribution of any unable ideas. This philosophy generally results in lack in the various creative solutions along with various problems which can hurt at any time the performing group. Similarly it also affects l in developing as well as understanding of various attitudes of this healthcare as well as its employees.
● Custodial Philosophies: These are considered to be models which are generally based on various concepts which are provided with various securities of employees. This includes various wages as well as other benefits to the
employees. Custodial philosophy generally focuses on various aspects including financial reward which are employed by Crawford healthcare organization. It also proposes various ways of making decisions by encouraging variou risks during taking decisions of business. There are two different selected theories such as: social Capital theory: Social capital theory is generally considered to be a group which allows a large number of people to work together in this healthcare organization effectively with a specific goal or purpose. It also allows various organizations which
work as a whole with a shared entity and mutual relationship. Example- Beneficial interactions between two peoples.
Social capital theory generally impacts on sustainability of organizational performance long with supporting casually the performance of this healthcare organization. It also impacts on organizational behaviours. It generally impacts on behaviours by realizing the of creation of various values or facilitating the successor to
various collective actions. Contingency Theory: It is generally considered to be a theory which claims there are no
proper ways of organizing a corporation in order to lead a company. It also explains no special ways of decision making and instead optimizes various action courses on external and internal situations. Contingency theory explains various situational factors which provides an impact on relationships in between dependent and independent variables of an organization behaviour. It also impacts on various variables of success of Crawford healthcare organization.
The above report mainly focuses on providing various organizational behaviour of Crawford healthcare by providing brief information on politics , culture and power of organization. It also explains the influence of organization culture, power and politics on behaviours and performance of the organization. It also reflects on various motivation techniques of Crawford healthcare organization which includes rewarding and job satisfaction. There are alsos various content theories which have been described on behalf of this healthcare organization along with explanations of its disadvantages and advantages. There are also various descriptions of effective ineffective teams and their characteristics following Tuckman or Belbin theory and its impacts on its performance. The same is described about various philosophies which includes the autocratic and custodial system and various social capital and contingency theory along with its impact on healthcare organization.
